Lash and Beauty Lounge Cancellation Policy
Your appointments at Lash and Beauty Lounge are very important to the team members. Your appointment is reserved especially for you and, while we understand that sometimes schedules adjustments are necessary, we respectfully request at least 24 hours’ notice for cancellations.
While we understand cancellations may happen, it’s important for us to have due notice. Since the services at The Lash and Beauty Lounge in Lake Zurich, Illinois are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment.
Cancellation Fee Breakdown
Less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount.
No shows’ will be charged 100% of the reserved service amount.
For appointments made within the 24 hour period, if you cannot make your appointment, please cancel within 4 hours of your appointment time. Failure to do so will result in a charge equal to 50% of the reserved service amount.
The cancellation policy gives us the time to inform our standby guests of any availability and keeps our team members’ schedules filled. Our aim is to provide you with an excellent level of service and our policies help us to achieve this. Thank you for viewing and supporting our policy criteria and for respecting our commitment to you.